Trading schedule and company services during the New Year holidays

28.12.2020

Trading instruments

In observance of upcoming New Year holidays, certain changes will be implemented to the trading schedule on December 31st, 2020 and January 1st, 2021. Please refer to the table below for the schedule of all instruments to be affected by the changes:

Symbol

Description

December 31st, 2020*

January 1st, 2021*

FX SPOT

12:00AM–7:00PM

Market Closed

SPOT INDICES

 

 

DAX30

Xetra DAX Index

Market Closed

Market Closed

ESTOXX50

Dow Jones EURO STOXX50 Index

Market Closed

Market Closed

SMI20

Switzerland Blue Chips Index

Market Closed

Market Closed

FTSE100

FTSE 100 Index

1:05AM–2:50PM

Market Closed

CAC40

CAC40 Index

9:02AM–3:05PM

Market Closed

IBEX35

Spain 35 Index

10:02AM–3:00PM

Market Closed

SP500

S&P 500 Index

1:05AM–7:00PM

Market Closed

NQ100

Nasdaq 100 Index

1:05AM–7:00PM

Market Closed

DJI30

Dow Jones Industrial Average Index

1:05AM–7:00PM

Market Closed

JP225

Nikkei 225 Index

1:00AM– 7:00PM

Market Closed

HSI50

Hong Kong 50 Index

3:15AM–6:00AM

Market Closed

ASX200

Australia 200 Index

12:50AM–5:3AM0

Market Closed

SPOT ENERGY

 

 

BRN

UK Brent Crude Oil - Spot

3:05AM–7:00PM

Market Closed

WTI

WTI US Crude Oil - Spot

1:05AM–7:00PM

Market Closed

NG

Natural Gas - Spot

1:05AM–7:00PM

Market Closed

SPOT METALS

1:05AM–7:00PM

Market Closed

US STOCKS CFDs

4:35PM–7:00PM

Market Closed

ETF CFDs

4:35PM–7:00PM

Market Closed

EU STOCK CFDs

Market Closed

Market Closed

ASIAN STOCK CFDs

Market Closed

Market Closed

RUSSIAN STOCK CFDs

Market Closed

Market Closed

*EET (GMT+2)

No changes will apply to the trading schedule of cryptocurrencies during the New Year holidays. In observance of Christmas by the Russian Orthodox Church on January 7th, 2021, USDRUB, EURRUB, and Russian stock CFDs will be unavailable for trading.

All the aforementioned symbols will be available for trading as usual since January 4th, 2021. Please, take this information into account when planning your trading activities. This schedule is for informational purposes only and may be changed without any further notice.

Schedule of company services:

Withdrawal requests will be processed through December 30th, 2020, the processing will resume on January 6th, 2021. All requests submitted between 1:00PM on December 30th, 2020 and January 6th, 2021 will be processed in order of arrival starting from January 6th, 2020.

All payment methods will be available during the holidays. Please address your bank for timetable while using bank transfer.

Client support:

  • December 31st, 2020–January 3rd, 2021 are days off;
  • Regular schedule will return on January 4th, 2021.

Financial department:

  • December 31st, 2020–January 5th, 2021 are days off;
  • Regular schedule will return on January 6th, 2021.

Trading contests will be put on pause until January 11th, 2021.

Should you need any further information, please do not hesitate to contact us at info@grandcapital.net, or via LiveChat on our website, or submit a support ticket in your Private Office.

We wish you a happy New Year!

Grand Capital team

Author: GC
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